Understanding the PUP Citizen’s Charter: A Commitment to Public Service

As part of its dedication to transparency, accountability, and efficient service, the Polytechnic University of the Philippines (PUP) has made its Citizen’s Charter publicly accessible. This document outlines the university’s core services, the step-by-step procedures for availing of them, processing times, responsible offices, and expected service standards. It serves as a guide not only for students and employees but also for stakeholders and the general public, ensuring that everyone is informed of their rights and responsibilities when engaging with the university.

By making this document available, PUP reinforces its role as a model of ethical governance in Philippine higher education.

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